CONTENT PREVIEW
Security

MOSYS brings crisis communications to a wider audience

29 May 2018
The Mass Outreach System (MOSYS) delivers crisis communications to the travelling public. Source: Ramon Lopez

C J Hood Company is launching its Mass Outreach System (MOSYS) on 1 June. The Dallas-based firm developed MOSYS to provide passengers with immediate critical information during emergency events at airports.

MOSYS is a dynamic communication system that alerts, informs and directs travellers in emergency situations such as active shooter incidents, terrorist bombings, and catastrophic natural disasters. As such, it is designed to form an important component of any multi-modal emergency notification plan.

The system was successfully tested at Dallas/Fort Worth International Airport in July 2017, and it was displayed to airport security officials in December during the 17th Annual AAAE/TSA/DHS Aviation Security Summit in Arlington, Virginia.

For the test at Dallas/Fort Worth International, airport officials demanded a notification system that would work in tandem with its Everbridge system, to provide passengers with the same data that is sent to airport workers and first responders. Although there are video monitors, flight information displays, and a public address system at the airport, officials saw the wisdom of implementing a complementary signage information system to better inform the public.

“The DFW [Dallas/Fort Worth] airport test successfully provided instant, life-saving instructions,” C J Hood executive vice-president John Mauro told Jane’s. He added that integration with the solution from Everbridge – a provider of mass notification text messages for critical communications – means that MOSYS delivers an enhanced public area safety management capability for public areas of an airport.

Adaptive emergency communication LED displays from Milwaukee-based Adaptive Micro Systems also help MOSYS to deliver emergency notifications to crowds of people in areas with ambient lighting or where noise levels are high, acoustics are poor, and mobile phones are not permitted or accessible.

“We didn’t invent the sign but we invented the new application,” said Mauro. Full-colour, highly-visible indoor/outdoor LED mass notification signage from Adaptive is activated as soon as an emergency takes place.

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