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Airports

PFC self-collection must overcome barriers to implementation, says GAO

08 January 2019

Allowing US airports to self-collect the Passenger Facility Charge (PFC) is feasible but not without its drawbacks, according to analysis from the Government Accountability Office (GAO).

It added that the existing process – whereby airlines pass on PFC funds to airports – is “efficient”.

There are three options for collecting PFCs, the GAO noted in a 20 December report: kiosk or counter; internet or online payment; and emerging technologies. GAO researchers did not identify any technological advances that would create new methods of fee collection.

Technology exists to allow airport self-collection of PFCs, but some stakeholders are concerned about how the implementation of alternative collection methods would affect the passenger experience and pricing transparency.

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