CONTENT PREVIEW
Airports

Changi prepares to lift the curtain on T4

26 July 2017
The departure hall in Changi T4. Source: CAG

An Open House event is being held at the new Terminal 4 (T4) in Singapore Changi on 7–20 August, after Takenaka Corporation completed construction under a SGD985 million (USD723 million) contract awarded in 2014.

All 200,000 tickets for Open House have been taken, as operator Changi Airport Group (CAG) prepares for airline operations to begin in late 2017.

“CAG will decide on the commencement date for T4 operations when operational readiness trials – currently in the final stage – have been completed,” it stated. “These trials will involve commercial flights operated by airlines moving to the terminal.”

T4 is notable for its use of automation systems and self-service technologies, in line with the Fast and Seamless Travel (FAST) strategy from CAG. FAST covers outbound passenger flows in the new terminal, with extensive use made of facial recognition software and self-check in kiosks.

CAG believes that FAST will yield productivity gains with manpower savings of about 20% in the longer term. “T4 was conceived with the vision to rethink travel, push boundaries, and break new ground,” said Poh Li San, vice-president of the T4 programme management office at CAG. “Through innovative concepts of operation and terminal design, we sought to address our capacity needs as well as improve efficiency and manpower productivity.”

T4 raises annual passenger capacity at Changi to 82 million. The 225,000 m², 25 m-high, two-storey terminal is notable for its compact size – while covering half the surface area of T3, it is designed and built to handle up to 16 million passengers per annum (compared with 24 million at T3).

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