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CDG operator asks public for help in reducing unattended luggage alerts

30 November 2017
Paris Charles de Gaulle is dealing with a major increase in unattended luggage incidents. Source: Getty

A surge in unattended luggage incidents at Paris Charles de Gaulle (CDG) has prompted operator Paris Aéroport to launch a wide-ranging public awareness campaign.

There was a 77.8% increase in bags left unattended at CDG between 2013 and 2016, and in the first nine months of 2017 more than 1,000 operations were carried out to deal with the problem.

“This caused more than 400 flights to be delayed by an average of 53 minutes, with significant impact on airlines,” said Augustin de Romanet, chairman and CEO of Groupe ADP.

“Unattended bags are partially due to travellers' absent-mindedness but also due to a tightening of weight restrictions under airline baggage policies,” he added. “Some passengers don't think twice about leaving their luggage at the airport to avoid paying the additional charges.”

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To contact the author of this article, email Ben.Vogel@ihsmarkit.com


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