• Mobile app accelerates equipment fault logging

    IT support provider ESP Global Services has launched a mobile app for fast fault reporting and rapid deployment of engineers to repair self-service kiosks and other terminal equipment. The ESP Self-Service app will be deployed in a pilot scheme at UK hub Heathrow in the coming weeks, and a

  • Vienna trials flywheel energy storage for fast electric charging

    Austrian utilities company Wien Energie is working with Vienna Airport to test the first electric charging station to apply flywheel energy storage technology. Trials at the new charging station in the short-term arrivals car park are scheduled to finish at the end of this year. The system was

  • Beirut adopts Upsolut

    Beirut-Rafic Hariri in Lebanon has become the 16th international airport worldwide to install the Upsolut parking guidance system from INDECT. A total of 142 camera sensors are monitoring 640 car park spaces. “The system has proven so successful, the airport has plans to install additional

  • Hamburg doubles up with Materna

    Hamburg Airport has doubled the number of Materna IPS self-bag drop (SBD) units in Terminal 1 (T1). There are now 20 SBD kiosks at the German airport for use by passengers flying with Lufthansa, Swiss International Air Lines, Austrian Airlines, Air France-KLM, Eurowings, and easyJet. “Other

  • The Voyage Team offers PIKSIE chatbot for passenger assistance

    Piksel Group company The Voyage Team has developed a virtual assistant chatbot called PIKSIE to provide information for passengers at airports. “Our chatbot is a smart solution that can process an array of information, including flight status and tracking, service information, or wait-times

  • Vanderlande to revamp Brussels BHS

    Vanderlande is to conduct a major baggage-handling system (BHS) overhaul at Brussels Airport. The project, announced on 28 May, is part of a 20-year framework contract agreed between Vanderlande and Brussels Airport Company in March. Vanderlande is working closely with ENGIE Fabricom Airport

  • AirAsia trials facial recognition for boarding

    Sertis has launched a new artificial intelligence- (AI)-driven facial recognition system, and the Thai company is working with AirAsia to test it in boarding systems at two Malaysian airports. The Face Scan solution will be trialled at Senai and Kuching international airports before an expected

  • Cargo sector keeps its cool

    IATA certification requirements are driving development of new processes and equipment to handle time- and temperature-sensitive products The air cargo market is in a state of flux that reflects its reliance on stable global economic conditions. The International Air Transport Association (IATA)

  • Amadeus completes biometric trials at Ljubljana

    Software provider Amadeus has teamed up with Ljubljana Airport, Adria Airways, and LOT Polish Airlines to test a biometric boarding solution, which is scheduled for release by the end of this year. The platform is designed to work across all identity verification points, such as check-in, and

  • MAHB leases two Renault ZOEs for Kuala Lumpur

    Plans to cut greenhouse gas emissions at Kuala Lumpur International Airport (KLIA) will be aided by the addition of two Renault ZOE electric vehicles (EVs). Each ZOE can operate for 210 km before requiring a recharge, which takes about one hour. KLIA operator Malaysia Airports Holdings Bhd (MAHB)

  • Narita hosts self-driving wheelchair tests

    All Nippon Airways (ANA) and Panasonic have teamed up to test a new generation of self-driving electric wheelchairs at Tokyo Narita International Airport. An ANA spokesperson told Jane’s that a test schedule is “under co-ordination”. The chairs, designed by Panasonic and Japanese

  • Etihad ground-handling unit picks GroundStar

    Abu Dhabi-based Etihad Airport Services (EAS) has ordered the modular GroundStar resource management system (RMS) from INFORM GmbH. The value of the deal was undisclosed. The GS Planning, GS Workforce Plus, and GS Real Time modules will be used by EAS – the ground-handling division of Etihad

  • INDECT aids car parking at Istanbul

    US-based INDECT Electronics and Distribution has completed what it described as the “the world’s largest camera-based parking guidance installation” at Istanbul Airport in Turkey. Installation and rollout – carried out by a team of workers from Istanbul Airport operator

  • FAA invites comments on revised AC for aircraft towing

    The Federal Aviation Administration (FAA) has issued a draft revision of its Advisory Circular (AC) on towing aircraft, following collisions and runway incursions involving pushback and tow tugs. The FAA is accepting comments on the draft revision until 13 June. The AC was first published almost

  • Finnish team trials Runway Snowbot

    Finavia and four other Finnish companies have trialled autonomous snow removal methods and technology for application at airports that experience harsh winter conditions. The Runway Snowbot concept includes pre-programmed and optimised runway snow clearance patterns for an unmanned, autonomous

  • Business insurer highlights claims after ground collisions

    Analysis from Allianz Global Corporate & Specialty (AGCS), released on 9 May, shows a higher volume of insurance claims after incidents on the airport surface. AGCS investigated 523 loss events in 2018 at 14 airports in Germany, concluding that “damage to vehicles on the tarmac is the

  • SGS upgrades rostering and planning software

    Saudi Ground Services Company (SGS) is overhauling its information and technology (IT) systems, a senior company official confirmed during the 2019 Airport Show held in Dubai from 29 April to1 May. “We are implementing a new system [from German ground-handling IT specialist INFORM], which

  • Vancouver tests AI-powered waste bins

    Vancouver International Airport has begun a smart waste bin pilot programme with local company Intuitive AI. Three Oscar smart bins employ robotics, machine learning, and computer vision to detect and accurately route litter into the correct waste category. Vancouver recycled and composted 51% of

  • ANA identifies technology providers for Saga trials

    All Nippon Airways (ANA) has provided more details to Jane’s about its autonomous technology trials at Kyushu Saga International Airport in Japan. ANA is using Saga as a technology testbed, in partnership with the regional government. Technology in the first round of trials at Saga includes

  • Proterra knows the way to San José

    Mineta San José International in the United States has deployed a new fleet of 10 Proterra battery-electric, zero-emission buses to transport passengers between airport car parks, the rental car centre, and the terminal buildings. Each bus has room for 40 passengers and their bags. The 10

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